Privacy policy

Privacy Policy for Isabel Candle Co.

Effective Date: [Insert Date]

At Isabel Candle Co., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make purchases from us.

1. Information We Collect
We may collect the following types of information when you use our website:

Personal Information: This includes your name, email address, phone number, shipping address, and payment information when you place an order.
Non-Personal Information: This includes browsing data such as IP addresses, browser type, device information, and usage data collected via cookies and similar technologies.

2. How We Use Your Information
The information we collect is used for:

Processing and fulfilling your orders
Communicating with you about your order status or customer service inquiries
Sending promotional emails, offers, and updates (with your consent)
Improving our website, products, and customer experience
Complying with legal obligations

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following reasons:

To process payments and fulfill orders (e.g., payment processors, shipping companies)
To host our website and manage our IT infrastructure
To comply with any applicable laws and regulations

These service providers are obligated to keep your information secure and confidential.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies help us remember your preferences and collect non-personal data for improving our website.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as completing your order or complying with legal obligations.

6. Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights
You have the right to:

Access, correct, or update your personal information at any time
Request the deletion of your personal data
Opt-out of promotional communications

If you wish to exercise any of these rights, please contact us at the information below.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Isabel Candle Co.
Email: isabelcandleco@gmail.com
Phone: 252-940-8713
Address: Franklinton, NC 27525
Website: www.isabelcandleco.com